Frequently Asked Questions (FAQ)

 

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There are two ways to submit your rebate:

ONLINE - Submitting online allows for faster processing of your rebate, as it validates the part numbers (if applicable) purchased or installed on your vehicle and helps to ensure important consumer information is accurate and legible, which otherwise can delay claim processing.

  • On the homepage click on "Submit Rebate" under the offer you wish to apply.
  • Begin by entering your email address then fill in the information requested on the page.
  • Agree to the Terms and Conditions.
  • Click Submit Online.
  • Complete the Transaction Information.
  • Attach your Invoice or Repair Order (s).
  • Click Submit to finalize.

MAIL

  • On the homepage click on "Submit Rebate" under the offer you wish to apply.
  • Begin by entering your email address then fill in the information requested on the page.
  • Agree to the Terms and Conditions.
  • Click Download Rebate Form - we have pre-populated the form with your information.
  • Click Submit to download the form.
  • Fill them out completely and legibly, and mail as directed with a copy of your invoice/repair order.
  • Please be sure to mail the form(s) by the postmark date stated. If they are mailed outside of the postmark date the rebate will be rejected.

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Your rebate form will state all of the requirements to be eligible for the rebate. It will specify requirements such as the promotion dates, the service or purchase requirements, and where the service or purchase must be completed (at a participating Chevrolet, Buick, GMC or Cadillac dealer, an authorized powertrain reseller, or an Independent Service Center [ISC]). Reference your Rebate Form for complete details.

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If submitting online, you will need the following information:

  • Purchase Date
  • VIN
  • Repair Order Number
  • Purchase Location
  • Which product you are submitting your rebate for
  • Name
  • Address
  • Phone Number
  • Email Address
If submitting via the mail-in rebate form you will need all of the above information as well as the part number and a copy of your repair order/repair invoice. Rebate submissions without the invoice/repair order will be disqualified.

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Contact the Chevrolet, Buick, GMC, or Cadillac dealer, authorized powertrain reseller, or ISC that performed your service or where you made your purchase, and they can reprint another invoice/repair order for you. Information off your invoice/repair order is required to validate your online rebate submission. A copy of the invoice/repair order is required to validate your mail-in rebate submission.

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Typically, the repair order number is in the top section of the repair order, near the customer information. In some instances, it may be referred to as the invoice number.

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Mail your Rebate Form to the address listed on the form. You should retain copies of your entire rebate submission for your records.

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Please allow up to 8 weeks for delivery of the rebate after submitting your rebate online or mailing in your rebate submission.

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You can check the status of your rebate within the "Status Lookup" section of this website.

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Submissions mailed after the last eligible postmark date will be rejected. Our rebate offers are special because they are carefully planned for specific time frames and are not available all the time. Watch for future offers on our products and services, check the dates, and submit your rebate request promptly

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The limits vary based on the rebate you are submitting. So please refer to the Terms & Conditions listed on your rebate form for more information.

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If we are unable to automatically validate your invoice/repair order using our internal data, we may reach out to you and ask you to upload a copy of your invoice/repair order for validation of the purchase. Please keep in mind that our system will allow PDF, JPG, JPEG, and PNG files. The maximum size allowed for the picture or scan upload is 3.5MB.

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Call (866) 713-7284 Weekdays, 7 a.m. to 7 p.m. CDT.