Our office will be closing at 2:15 P.M. CDT on July 3rd and will be closed on July 4th for the Independence Day Holiday. Our office will resume normal business hours on Monday, July 7th. Hide
There are two ways to submit your rebate:
ONLINE - Submitting online allows for faster processing of your rebate, as it validates the part numbers (if applicable) purchased or installed on your vehicle and helps to ensure important consumer information is accurate and legible, which otherwise can delay claim processing.
Your rebate form will state all of the requirements to be eligible for the rebate. It will specify requirements such as the promotion dates, the service or purchase requirements, and where the service or purchase must be completed (at a participating Chevrolet, Buick, GMC or Cadillac dealer, an authorized powertrain reseller, or an Independent Service Center [ISC]). Reference your Rebate Form for complete details.
If submitting online, you will need the following information:
Contact the Chevrolet, Buick, GMC, or Cadillac dealer, authorized powertrain reseller, or ISC that performed your service or where you made your purchase, and they can reprint another invoice/repair order for you. Information off your invoice/repair order is required to validate your online rebate submission. A copy of the invoice/repair order is required to validate your mail-in rebate submission.
Typically, the repair order number is in the top section of the repair order, near the customer information. In some instances, it may be referred to as the invoice number.
Mail your Rebate Form to the address listed on the form. You should retain copies of your entire rebate submission for your records.
Please allow up to 8 weeks for delivery of the rebate after submitting your rebate online or mailing in your rebate submission.
You can check the status of your rebate within the "Status Lookup" section of this website.
Submissions mailed after the last eligible postmark date will be rejected. Our rebate offers are special because they are carefully planned for specific time frames and are not available all the time. Watch for future offers on our products and services, check the dates, and submit your rebate request promptly
The limits vary based on the rebate you are submitting. So please refer to the Terms & Conditions listed on your rebate form for more information.
If we are unable to automatically validate your invoice/repair order using our internal data, we may reach out to you and ask you to upload a copy of your invoice/repair order for validation of the purchase. Please keep in mind that our system will allow PDF, JPG, JPEG, and PNG files. The maximum size allowed for the picture or scan upload is 3.5MB.
Call (866) 713-7284 Weekdays, 7 a.m. to 7 p.m. CDT.
Yes, activate your card by following the link and steps in your virtual VISA email.
No, any unused funds will be forfeited after the 6-month expiration date and cannot be reissued.
Online or through a phone-based transaction (i.e. toll-free operator or restaurant that takes payments over the phone), but not at a physical retail location.
No, a virtual VISA cannot be redeemed for cash.
No, funds cannot be added to your virtual VISA.
Please contact the My Prepaid Center customer service team at 877.227.0956 or by visiting www.myprepaidcenter.com. Be sure to have your card number. A new card will be sent to you with the remaining value at the time you call.
Yes, a $3USD conversion fee applies when wishing to switch from a virtual VISA to a physical/plastic VISA. The $3USD charge will be deducted from the card balance. (E.g. a $10USD VISA will have $7USD available balance when activated.)
You may check your card balance by visiting www.myprepaidcenter.com or by calling 877.610.1075.
Yes, for your convenience, a list of your most recent transactions is available on the My Cards page of www.myprepaidcenter.com. A 30-day transaction summary is also available.
Split tender is left up to the individual merchant. It is a good idea to check with the merchant whether your reward will be accepted as partial payment.
For questions regarding the status of your rebate claim, contact GM Rebate HQ at gmpartsrebates@acbcoop.com or 866.713.7284. For questions regarding My Prepaid Center and how to redeem/use your funds, please visit www.myprepaidcenter.com or call 877-610-1075.